What is [email protected]?
[email protected]™ is a unique approach developed by Concept Business Excellence Pvt. Ltd. based on 24+ years of experience of supporting organizations for improvement.

[email protected]™ is a Practical, Project Oriented, Performance based Training which transforms your training budget in line with Dr. Brent Peterson’s suggested model to get maximum ROI (Return on Investment).
The focus of [email protected]™ is to transform your employees from Problem Reporters to Problem Solvers. This is more sustainable than achieving just temporary improvements.
Training vs Praining?
Traditional Training Approach | [email protected] Approach |
Identify Training Needs | Identify the problem (i.e. pain issues of the processes) |
Identify Participants | Identify Improvement Project |
Organise Training | Decide Training specific to the Project |
Identify Project (Execution) | Identify the team of right people for the Project |
Review | Customise & Impart Training + Execution Review & Measure ROI |
Benefits of [email protected]:
As projects/problems are identified before the training, hence the participants from the beginning are aware about the expected improvements after the training.
Project Charter is prepared & signed off from the beginning ensures guaranteed ROI (Return on Investment).