1. According to Harvard Business Review,
   80% of business issues are recurring—because only symptoms are treated.
   RCA tackles the root cause, ensuring permanent solutions.
   Source: HBR
2. Toyota implemented RCA using the 5 Whys method.
   Result? A reduction of defects by 50% and enhanced operational efficiency.
   Source: The Toyota Way by Jeffrey K. Liker
3. Johns Hopkins Hospital used RCA to review surgical errors.
   They saw a 70% drop in preventable harm by redesigning systems post-analysis.
   Source: AHRQ.gov – Agency for Healthcare Research and Quality
4. A Gartner report states that
   90% of major IT incidents are caused by change-related issues.
   RCA tools reduced MTTR (mean time to resolve) by 50% in agile teams.
   Source: Gartner Research
5. A study by ASQ (American Society for Quality) found:
   ✔️ RCA reduced quality-related costs by 32%
   ✔️ Improved customer satisfaction scores by 18%
   Source: ASQ Case Studies

• QUALITY MANAGERS

• SAFETY MANAGERS
• RISK AND RELIABILITY MANAGERS
• PROCESS ENGINEERS AND TECHNICIA
• OPERATIONS SUPERVISORS AND MANAGER
• PROCESS OWNERS
• OCCURRENCE INVESTIGATORS AND ANALYSTS
• MAINTENANCE DIRECTORS AND RELIABILITY PROFESSIONALS
• ANYONE SEEKING TO IMPROVE PROBLEM-SOLVING SKILLS

• Cost Reduction: Reduces defects and inefficiencies, resulting in significant cost savings.

• Prevent Recurring Issues: RCA helps identify and eliminate the root causes of problems, preventing them from recurring, which reduces operational disruptions and long-term costs.

• Enhance Product and Service Quality: By addressing underlying issues, RCA improves overall quality, leading to higher customer satisfaction and better market competitiveness.

• Increase Efficiency: Identifying and resolving root causes leads to more efficient processes, reducing waste, downtime, and rework, which boosts productivity.

• Strengthen Problem-Solving Skills: Investing in RCA training empowers employees with structured problem-solving skills, fostering a proactive approach to challenges across the organization.

• Ensure Compliance and Risk Management: RCA helps organizations meet regulatory requirements and manage risks by identifying and mitigating potential failures before they escalate.

• Increased Employee Engagement: Empowers employees with problem-solving skills, fostering a culture of continuous improvement.
• Quality Improvement: Ensures higher product and service standards, enhancing customer satisfaction.

• Training includes a practical approach with case studies and real-life applications.
• Accredited certification with lifetime validity.

• After the successful exam you need to get at least 50% marks to eligible for the certification
• Once you scored 50% in the exam then you need to fill up the form using the link below and enter your details for the certification.

• ASCB “Worldwide” Accreditation is the only accreditation board which allows permanent online view of all Successful Participants’ profile on the International Registrar of Quality
• Accredited Organization’s website www.irqao.org with their photograph, Name, Number, Address, Email id etc.
• Global Recognition through International Accreditation.
• ONLINE CERTIFICATE PERMANENTELY LISTED ON WWW.ASCB.COM
• LIFE TIME VALIDITY OF CERTIFICATE

• FACULTIES ARE VALIDATED AND APPROVED

No. The AI content is designed for non-technical professionals. We focus on practical applications of AI in RCA, with simple, easy-to-understand examples and case studies.

AI accelerates RCA by analyzing large datasets quickly, identifying hidden patterns, and predicting potential failures—making problem-solving faster, more accurate, and proactive.