ISO 9001 Awareness

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Course Overview

This course is designed to create awareness within the organization regarding various basic requirement of Quality Management system ISO 9001 Standard. The prime focus is to impart knowledge on how ISO 9001 standard’s requirements can be interpreted to suit organization’s processes, products, people & customers.


How You Will Benefit:

  • Importance of Quality Management System & its requirement in the organization
  • Knowledge of cost of quality, Customer requirements
  • Quality Management Principles
  • Understanding ISO 9001 standard & its requirements
  • Importance of Quality Improvement

Course Methodology

  • Presentations
  • Games
  • Case Studies
  • Audio – Video
  • Desk Top Exercise
  • Learning by Doing

Who Should Attend?

  • Any personnel who wants to understand ISO 9001 system & how it works
  • Personnel responsible for implementation of Quality Management System in the organization
  • Personnel who has interest in Quality Management System

Course Content

  • Introduction of Quality, Customer & importance of customer requirements
  • Introduction of ISO 9001 standard & its family
  • History of standard development
  • Quality Management Principles
  • Basic Requirement of ISO 9001 standard

What’s Included?

  • Specialized manual and course materials
  • Instruction by an expert facilitator
  • Small interactive classes
  • Personalized certificate of completion